Phone Number 00201022994560

Set Up Your Mail Account with Guideit Plesk control panel

1. Create Mail Account

To create an email address:

  1. Go to Mail.
  2. Click Create Email Address.
  3. Type the left part of the email address before the @ sign, and, if you have several domain names on your account, select the domain name under which the email address will be created.
  4. Leave the Mailbox checkbox selected. Clearing this checkbox makes sense only if you want to use this address as a mail forwarder, which will forward all incoming mail to another address.
  5. Specify the mailbox size or use the default size defined by the Guideit policy or your service plan.
  6. Specify a password consisting of five or more Latin characters.
  7. Click OK.Create_Mail_Account

 

2. Access Your Mailbox

There are two ways to access a mailbox for sending and receiving email messages:

  • Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:
    • Username. In this field, specify your full email address. For example, johndoe@example.com.
    • Password. Most likely, the password to your email account.
    • Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
    • Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
    • Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication.

    To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section.

  • Use a web browser to connect to the webmail interface.

 

– Access from Webmail

To access your mailbox through webmail, do any of the following:

  • In a Web browser, visit the URL webmail.example.com, where example.com is the Internet address of your website. When prompted, specify your full email address as the username (for example, mail@example.com), and specify the email address password.
  • When logged in to Guideit Plesk control panel, go to Mail, and in the list of email addresses, click the Icone_webmail icon corresponding to the email address you need.

 

 

– Access from Microsoft Office Outlook 2010

To set up Microsoft Office Outlook 2010:

  1. Open Microsoft Office Outlook 2010.
  2. Go to File > Info > Add Account.
  3. Select the checkbox Manually configure server settings or additional server types. Click Next.

    ol2010 new email 2

  4. Select the Internet Email option and click Next.

    ol2010 new email 3

  5. Specify the following:
    • Your name.
    • Your email address.
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, provided SpamAssassin is enabled on the server.
    • Incoming mail server. Type your domain name. For example, example.com.
    • Outgoing mail server (SMTP). Type your domain name. For example, example.com.
    • User Name. Specify your full email address. Example: johndoe@example.com.
    • Password. This password probably coincides with the password you use for logging in to Guideit Plesk control panel.
    • Require logon using Secure Password Authentication (SPA). Leave this option cleared.

      ol2010 new email 4

  6. Click More Settings, open the Outgoing Server tab and check My outgoing server (SMTP) requires authentication.

    advanced-settings-outlook.gif

  7. Click Next.
  8. Click Finish.

– Access from Windows Live Mail

The instructions provided in this section were verified against Windows Live Mail Version 2012. They might not work with earlier or later versions of Windows Live Mail.

To set up Windows Live Mail:

  1. Open Windows Live Mail.
  2. Click Accounts > Email.
  3. Type in your email address and password and select the Manually configure server settings checkbox.

    Win_Live_1

  4. Click Next.

    Win_Live_2

  5. In the Incoming server information section specify the following:
    • Server type. Select IMAP if you want to keep copies of received email messages on the server. Select POP if you do not.
    • Server address. Type in your domain name, for example, example.com.
    • Requires a secure connection (SSL/TLS). Select this checkbox if advised by Guideit support team. Otherwise leave it clear.
    • Port. Leave the default values unless Guideit support team advises you to use custom ones.
    • Authenticate using. Select Clear text if you are using Guideit Plesk control panel for Windows and chose POP from the Server type menu. Otherwise select Secure Password Authentication.
    • Logon user name. Type in the name of your email account, for example, mail@example.com.
  6. In the Outgoing server information section specify the following:
    • Server address. Type in your domain name, for example, example.com.
    • Port. Leave the default value unless Guideit support team advises you to use custom one.
    • Requires a secure connection (SSL/TLS). Select this checkbox if advised by Guideit support team . Otherwise leave it clear.
    • Requires authentication. Select this checkbox.
  7. Click Next.

 

 

 

– Access from Apple Mail

The instructions provided in this section were verified against Apple Mail 8.2. They might not work with earlier or later versions of Apple Mail.

To set up Apple Mail:

  1. Open Apple Mail and choose the Add Other Mail Account option from the list.

    Apple_mail_1

  2. Click Continue.

    Apple_mail_2

  3. Specify your full name, your email address and password, and click Create. After you are prompted to configure the account manually, click Next.

    Apple_mail_3

  4. Specify the following:
    • Account type. Select IMAP if you want to keep copies of received email messages on the server. Select POP if you do not.
    • Mail Server. Type in your domain name, for example, example.com.
    • User Name. Type in your full email address.
    • Password. Type in your password.
  5. Click Next. When prompted for additional information, click Next again.

    Apple_mail_4

  6. Specify the following:
    • Path Prefix. Leave empty unless Guideit support team advises you to use one.
    • Port. Leave it set to Auto unless Guideit support team advises you to use a custom port.
    • Use SSL. Select this checkbox if advised by Guideit support team. Otherwise leave it clear.
    • Authentication. Select Password from the menu.
  7. Click Next.

    Apple_mail_5

  8. Specify the following:
    • SMTP Server. Type in your domain name, for example, example.com.
    • User Name. Type in your full email address.
    • Password. Type in your password.
  9. Click Next. When prompted for additional information, click Next again.

    Apple_mail_6

  10. Specify the following:
    • Port. Leave it set to Auto unless Guideit support team advises you to use a custom port.
    • Use SSL. Select this checkbox if advised by Guideit support team. Otherwise leave it clear.
    • Authentication. Select Password from the menu.
  11. Click Create.

 

 

– Access from Android

The instructions provided in this section were verified against Android 4.4.2.

To set up a mail account on Android:

  1. Open the Gmail app. Touch the menu on the top left. Touch the down arrow to the right of your username and then touch Add account. Then follow the steps described below. To go to the next step, tap Next on the screen.
  2. On the Set up email screen select Personal (POP, IMAP).

    Set_up_mail_2

  3. On the next screen, specify your full email address. Example: admin@example.com.

    Add_address

  4. Specify the type of account. To keep the copies of email messages on the server, select the IMAP option. If you do not want to keep them on the server, select POP3.

    Account_type

  5. Specify the password of your email account.

    Password

  6. The next screen displays the settings of an incoming server. Specify the Port number 110 for POP3 or 143 for IMAP.

    Incoming_server

  7. The next screen displays the settings of an outgoing server. The port number should be 25.

    Outgoing_server2

  8. When all the data is specified, your Android device will check the connection to the server and create your mail account. The new account will be displayed in the list of accounts in the Gmail app.

 

 

– Access from iPhone

The instructions provided in this section were verified against iPhone 5s.

To set up a mail account on iPhone:

  1. Go to Settings Mail, Contact, Calendars and select Add Account.

    Mail_Contacts_Calendars

  2. In the displayed list of email providers, select Other. Then tap Add Mail Account.

    Providers

  3. On the New Account screen, enter the following information:
    • Name. Specify the name that will be displayed in your emails.
    • Email. Specify your full email address. Example: admin1@example.com.
    • Password. Specify the password of your email account.
    • Description. Specify account description (optionally).

      New Account

  4. Tap Next. At the top of the next screen select IMAP (if you want to keep copies of received email messages on the server) or POP. Then specify the details of your incoming and outgoing mail servers. For both servers, you should enter the following:
    • Host name. Type in your domain name, for example, example.com.
    • User name. Type in the name of your email account, for example, admin@example.com.
    • Password. The password to your email account (it is optional for outgoing mail server).

      Incoming_Outcoming

  5. Once the email configuration is added, tap Save to continue. The connection to the specified server will be verified. If the connection is OK, you will see the screen where you can choose what information you want to sync with your phone.

    Syncing

  6. When all the information is provided, tap Save to save the entered information. Your iPhone will then verify your account information. Upon successful completion, you will be taken to the Mail screen. Your account will now be listed in the Accounts section.

 

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